Orders are shipped within 2 business days after receipt of payment.

Shipping charges are added to all orders at the time orders are placed.

The primary method of shipping is United Parcel Service (UPS) and FedEx. If you request RUSH delivery service or to find out about alternative shipping methods, please email info@urbanskiwear.com.

Your order may be returned for any reason within 10 days of receipt. You will be given a complete refund for the articles you return if the items are damaged or defective at the time of receipt and we will cover your return shipping costs and issue a replacement or refund. If an item is undamaged or non-defective the products returned must be in their original box and in like-new condition to qualify for a refund. Unfortunately, we cannot refund the cost of postage or freight. Please return all items to the address on the Contact Us page click here with an explanation of why you are returning the products along with a copy of your receipt.